Terms

These are the terms on which Maurice James LLC-FZ, trading as Lockley, a company registered in the United Arab Emirates (no. 2645368), of Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates ("Lockley", "we") provides its service to you, the business that subscribes ("you"). Paying for a subscription is agreeing to them. Lockley is for businesses; if you are buying as a consumer, please don't.

1What you get

A workspace for your company in which, each working day, we put a list of companies we think you should call, with the reason, the evidence and, where we hold one, a name. You can tell us where we were wrong and the list adjusts. Everyone at your company can use it; there is no charge per person.

2Price and payment

• £499 a month, plus VAT where it applies, charged in advance by card through Stripe.
• The first month is £249. From the second month the price is £499. No other discount is implied.
• You can cancel at any time from the plan page. Cancelling stops the next charge; the month already paid for runs to its end. We do not refund part of a month.
• If a payment fails we tell you and try again for a few days. If it keeps failing the workspace pauses until it is settled.

We may change the price with thirty days' notice by email. If you do not want the new price, cancel before it takes effect.

3Your part

• Tell us the truth about what you sell and who you sell to; the list is only as good as that.
• Keep your sign-in to yourself. Anyone who signs in with your emailed link is you as far as we can tell.
• Use what we give you to sell your own products and services to businesses. Do not resell it, publish it, scrape it, or use it to build a database or a competing service.
• Write to the people we name in a way that is lawful where you are. In the UK that means the Privacy and Electronic Communications Regulations and the UK GDPR; in particular, a way to opt out in every message. How you contact them is your responsibility, not ours.
• Do not use the service for anything unlawful, deceptive or harmful.

4What the list is, and is not

The list is our best judgement from public information, made by software, and it will sometimes be wrong. A company may have been misread, a name may be out of date, a reason may have passed. Treat it as a well-informed colleague's suggestion, not a fact you can rely on without looking. We make no promise about how many companies will be on it, that any of them will buy, or that the information about any of them is complete or current.

5Data

How we handle personal data, yours and other people's, is in our privacy page, which is part of these terms. You own what you put in: your profile, your corrections, your notes, your outcomes. We own the service, the descriptions we write and the way we choose. We may use what you tell us about who is and is not a good customer to make the service better for everyone, in a way that does not identify you or your company.

6Availability

We aim for the list to be there every morning and the workspace to be up all day, and we work to fix anything that isn't. We do not promise a particular uptime. We may change how the service works, and we may add to or remove from it, provided the core of what you pay for remains.

7Liability

We are liable to you for what the law does not let us exclude: death or personal injury caused by our negligence, fraud, and the like. Beyond that, our total liability to you in any twelve months is the amount you paid us in those twelve months. We are not liable for lost profits, lost sales, lost data, or any indirect loss, however it arises. Nothing here limits your duty to use the service lawfully or our right to recover what you owe.

8Ending it

You can end this agreement by cancelling. We can end it, with an email and a refund of any unused whole months, if we stop offering the service; and without a refund if you break section 3 and do not put it right within seven days of our telling you, or at once if the breach is serious. When it ends, your workspace and everything in it is deleted within thirty days.

9The rest

These terms are the whole agreement between us about the service. If a court finds part of them unenforceable, the rest still stands. Neither of us is responsible for what is genuinely outside our control. We may change these terms with thirty days' notice by email; carrying on after that is accepting the change. English law governs, and the courts of England and Wales decide any dispute. Questions to hello@lockley.ai.