Lockley
Intelligence · Guide · October 2026

How do I open a UK cold call with a public record as the reason?

Name the record, give its date, say what it means for the company and ask one question. A cited, dated fact earns the next thirty seconds better than a generic opener.

Written from Lockley's index and the sources below, updated 11 October 2026.

Open with the record, not with yourself. Say what you saw, when it was filed or published, and ask one question that follows from it. For example: 'I saw a new charge was registered against your company at Companies House on the 2nd. Is that linked to the expansion plans?' A dated, checkable fact shows you have done the work and gives the other person something specific to confirm or correct.

This works only if the fact is accurate, relevant to what you sell and recent. The steps below show how to check each of those before you dial.

Step 1: pick a record the company will recognise

Choose a signal the person on the phone will know about: a director appointment, a new charge, a public contract award, a job posting, a planning application or a funding round. All of these appear on public registers such as Companies House and Contracts Finder, so anyone can verify them. Avoid anything inferred. If you are guessing at what a record implies, say so as a question rather than a statement.

Step 2: confirm the date and the name

Open the record. Check the company number, the exact company name (many UK companies have near-identical names), and the date. A record from last week is a reason to call; one from two years ago is background. Write the date in your notes so you can say it plainly.

Step 3: link the record to your offer in one sentence

Decide what the record might mean for the buyer and keep it modest. A new charge may mean a lender has taken security. A first hire in a function may mean a new need. A contract ending may mean a re-tender. Your opener states the fact and offers one possible link, then asks.

Example openers by record

RecordOpener
New charge registeredI saw a new charge registered at Companies House on [date]. Are you investing in something I can help with?
Public contract awardI saw you were named as the winning supplier on [contract] on Contracts Finder. How are you staffing delivery?
First hire in a functionI saw you advertised your first [function] role on [date]. Who is covering that work until they start?
New directorI saw [name] was appointed as a director on [date]. Are you reviewing suppliers in their area?
Planning applicationI saw an application for [site] in your name. Are you equipping the new site yet?

Step 4: ask one question and stop

One question, then listen. If they say the record is not relevant, thank them and move on; you have lost thirty seconds, not a relationship. Do not read out several records in a row, which sounds like surveillance.

Where Lockley fits

Lockley reads UK public registers every night and gives a small B2B sales team a short list of companies to call each morning, each with the public record that says why now. Each finding links to its source, so you can check the date and name in step 2 before calling. Lockley does not sell contact lists; you still need to find the right person, for example through the officers listed at Companies House or the company's own website.

Check your own obligations under UK rules on direct marketing and calls to businesses before you start, particularly if you are ringing sole traders or partnerships.

Questions

Is it appropriate to mention a public record on a cold call?

Yes, if it is accurate, relevant and stated neutrally. Keep it to what the record says and ask a question.

How recent should the record be?

Recent enough that the company still thinks of it as news. Days or a few weeks is ideal.

What if the person did not file it themselves?

Say where you saw it and ask who handles that area. The record still gets you to the right person.

Which records work best?

Those tied to a change the company chose to make: a new site, a first hire or a contract award. Routine filings are weaker reasons.

Does Lockley give me the phone number?

No. Lockley gives the company and the record behind it. It does not sell contact lists.

See which of these companies are worth calling for your business, with the source for each.

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